Privacy


Chez Vita is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Chez Vita uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Chez Vita only last while you’re browsing our website. We do not store persistent cookies on your computer

The following information is gathered from our website visitors:

Name
Address
E-mail Address
IP address

    How we use the information we gather:
    For the purpose of providing customers with the service they order and, if subscribed, marketing e-mails about our products and upcoming promotions.
    The people that are given access to this information:
    Your personal information is accessible by you and us alone. Your information will never be shared with third parties for any purpose with the exception of our shipping agent to provide you with your order.
    Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
    We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

    SECURITY POLICY

    When purchasing from Chez Vita, your financial details are passed through a secure server via the industry standard accredited payment gateway where payment is processed and we are notified in real time of the transaction status.  Your credit card details are never stored on our servers. If you have any questions regarding our security policy, please contact our customer support via admin@chezvita.com